Frequently Asked Questions

Brainfuse is an online tutoring service that provides free 24/7 tutoring in a variety of subjects. It is chat-based with audio, video and Spanish-language options. Students can also submit papers to be reviewed and critiqued by professional tutors. To access Brainfuse, go to any Canvas course and choose  "24/7 Tutoring" from left-side menu.

The current schedule for tutoring is posted on the tutoring page on library website. It gets updated regularly.

Not in-person, but we do offer online tutoring with a website called Brainfuse. You can find our link in any Canvas course under the “24/7 Tutoring” tab on the left-hand side. 

Search publications from the search box on the library homepage. A “Peer-Reviewed” filter will  be available on the results page. Also, you can choose the Articles tab and Advanced Search view to limit your results to peer-reviewed.

For searching help, contact the library. 

Yes! Writing tutors and NCC Library staff can help you create and proof citations. See also the library's online citation guide. 

The library has 3-in-1 multi-device charging cables for in-library use.

Food and drink are allowed. Please keep drinks covered near computer keyboards and do clean up crumbs and food wrappers.

The Library Catalog shows all of our print books. If you cannot find the book you want, please ask at the service desk or email us. We can borrow books from other libraries.

Yes! Some faculty offer in-person tutoring for separate topics, and they should be on the tutoring calendar. But we also offer online tutoring for a wide variety of topics (including topics in business, programming, social sciences, etc.) with a wesbite called Brainfuse. You can find our link in any Canvas course under the “24/7 Tutoring” tab on the left-hand side. 

1. Place your paper(s) on top of the scanner underneath the copying slot.

   1. Make sure it’s aligned to the top left corner.

2. Logon to the printer using your EasyLogin

3. Press “Scan”

4. Make sure the file will send to the right email

5. Press “Start” when ready 

1. Place your paper(s) on top of the printer in the copying slot (front side facing up) 
   1. Note: copying more than 20 pages at a time may cause errors
2. Logon to the printer using your EasyLogin 
3. Press “Access Device” 
4. Press “Copy” 
5. Adjust your settings based on how many papers you want to copy and how you want them copied 
6. Press the green button on the right side when ready 

The NCC Librarian and writing tutors can help you with research. See also the library's Getting Started with Research guide and the How to Search page.

Yes. The library has a Group Study Conference Room that can be reserved for use by students, staff, faculty and groups. Please fill out this form to make a request: https://nashuacc.libwizard.com/f/Rooms-Requests

Multi-factor Authentication (MFA) increases online security by requiring additional security beyond your password.

FAQ about MFA can be found here: https://www.ccsnh.edu/wp-content/uploads/2022/05/CCSNH-Okta-Multi-Factor-Authentication-MFA-FAQs.pdf

For more help with MFA, visit ccsnh.edu/online-resources, or contact our IT Help Desk @ NCCHelp@ccsnh.edu and (603) 578-8900

 

 

Either your professor(s) should let you know or you can ask us directly if we have them. We also have some OER texts available in print form. Ask us about those, too! 

Yes. You can request the Group Study Conference Room for Zoom meetings. Requests for this room can be placed here: https://nashuacc.libwizard.com/f/Room133-Requests_

Please see the bottom of the library home page for the most up-to-date information about when the library is open.

The library lends laptops for up to a week. Come to the library service desk. Laptops cannot be reserved. For longer term loans, please see the NCC IT Department.

NCC provides you with 600 minutes (10 hours) of online tutoring each term.. If you use all of that time and want more tutoring, please visit https://helpdesk.ccsnh.edu/HomePage.do and log in with your EasyLogin. From there, click on the BrainFuse button and then fill out and submit the request form.

 

Yes. To print to the library printer from a laptop or mobile device, the document must be saved as a PDF or as an image file (bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, and tiff files).

Follow these steps to print:

1. Go to : http://print.ccsnh.edu/user and use your EasyLogin credentials.

2. Select Web Print from the menu on the left and choose Submit a Job. 

3. Select the correct printer : nccpapcut1\CCSNH Print - Black and White (virtual)

4. Choose the number of copies you would like to print and select Upload Documents.

5. Select the file you would like to print (Must be in a PDF format) and select Upload & Complete to send to printer.

6. When the document status is (green) HELD IN QUEUE, go to the library printer and login with your EasyLogin credentials and select PRINT.

You can ask for help at the library service desk.