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Frequently Asked Questions

Find what you need in our searchable FAQ.

What is MFA or multi-factor authentication?

54 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 26, 2022    Log in Help Technical help

Multi-factor Authentication (MFA) increases online security by requiring additional security beyond your password.

To change authentication method for MFA: ccsnh.edu/online-resources

More information can be found here: https://www.ccsnh.edu/wp-content/uploads/2022/05/CCSNH-Okta-Multi-Factor-Authentication-MFA-FAQs.pdf

Information on setting up MFA can be found here: https://www.ccsnh.edu/wp-content/uploads/2022/05/CCSNH-Multi-Factor-Authentication-MFA-Setup-Guide.pdf

 

 

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Can I print from my laptop in the library ?

Yes. To print to the library printer from a laptop or mobile device, the document must be saved as a PDF.

Follow these steps to print:

1. Go to : http://print.ccsnh.edu/user and use your EasyLogin credentials.

2. Select Web Print from the menu on the left and choose Submit a Job. 

3. Select the correct printer : nccpapcut1\CCSNH Print - Black and White (virtual)

4. Choose the number of copies you would like to print and select Upload Documents.

5. Select the file you would like to print (Must be in a PDF format) and select Upload & Complete to send to printer.

6. When the document status is (green) HELD IN QUEUE, go to the library printer and login with your EasyLogin credentials and select PRINT.

You can ask for help at the library service desk. 

 

 

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Can I get help with research for a paper?

The NCC Librarian and writing tutors can help you with research. See also the library's Getting Started with Research guide and the How to Search page.

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Can I get help with APA or MLA citations?

40 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Research Articles Citations

Yes! Writing tutors and NCC Library staff can help you create and proof citations. See also the library's online citation guide
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Does the library have a space a group can use to meet?

39 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Library services Meeting Rooms

Yes. The library has a Group Study Conference Room that can be reserved for use by students, staff, faculty and groups. Please fill out this form to make a request: https://nashuacc.libwizard.com/f/Rooms-Requests
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Where is the tutoring schedule?

38 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Tutoring Library services Hours

The current schedule for tutoring is posted on the tutoring page on library website. It gets updated regularly.
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How can I check if the library has a book?

35 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Library services

The Library Catalog shows all of our print books. If you cannot find the book you want, please ask at the service desk or email us. We can borrow books from other libraries.

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Where can I find scholarly (peer-reviewed) articles?

34 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Research Articles Databases

From the search box on the library homepage, choose the Articles tab and Advanced Search view to limit your results to peer-reviewed. For searching help, contact the library. 
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What are the library hours?

31 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 06, 2022    Library services Hours

Please see the bottom of the library home page for the most up-to-date information about when the library is open.
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Does the library have a space I can use for a Zoom meeting?

27 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Library services Meeting Rooms

Yes. The Group Study Conference Room is available to reserve for Zoom meetings. The room has 2 desktops with cameras and a monitor with an OWL. Requests for this room can be placed here: https://nashuacc.libwizard.com/f/Rooms-Requests
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How do I borrow a laptop?

The library lends laptops for up to a week. Come to the library service desk. Laptops cannot be reserved. For longer term loans, please see the NCC IT Department.
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Can you eat and drink in the library?

22 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Library services

Food and drink are allowed. Please keep drinks covered near computer keyboards and do clean up crumbs and food wrappers.
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Does the library lend phone chargers?

20 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 20, 2022    Library services

The library has 3-in-1 multi-device charging cables for in-library use.
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